JOB DETAILS:
We are seeking a goal-orientated and passionate Africa travel expert for a Reservations and Sales Manager position.

Reservations & Sales Manager responsibilities:
• Providing a team of FIT consultants with sales direction and support
• Monitoring first responses on all new enquiries and distributing to consultants
• Managing quotes & emails to agents
• Database CRM management (HubSpot)
• Producing weekly and monthly statistics on sales and enquiries
• Advising the team on putting together itineraries; dealing with any issues/problems that may arise
• Ensuring the information is correct, monitoring follow-ups, replies
• Answering enquiries if/when needed
• Supervise and provide training schedules for any new staff as needed
• Liaising with accounts staff regarding payments/invoices
• Adding strategic value to the management team in meetings, providing updates in statistics

Minimum requirements for this role:
• Minimum 5 years of sales experience in the travel industry
• Strong destination knowledge of Africa
• Ability to lead a team
• Problem-solving skills
• Ability to prioritize, multitask and manage time effectively
• Experience with Excel; CRM systems such as Hubspot or SalesForce, and reservations systems
• Excellent communicator
• Excellent planning & organisational skills.

Send your CV to

sandra@jenmansafaris.com  . Only successful applicants will be contacted.