About the job

As a high-growth organization, we are looking for a seasoned Physician Relations Representative focused on generating new patient growth for our MyoCore Personalized Pain Care brand. MyoCore is a hospital-based chiropractic group specializing in providing conservative pain treatment and therapies for acute and chronic pain patients. The Physician Relations Representative is responsible for developing, delivering, and tracking strategies and tactics to drive new patients into all MyoCore clinics by way of physician referrals, personal injury attorney referrals and community events. This position supports 8-10 clinics and 16-20 chiropractic physicians in the Dallas/Ft. Worth market. Reporting to the Director of Physician Relations and Patient Acquisition, the Physician Relations Representative will connect with physicians, nurses, referral coordinators and personal injury attorneys to build referral relationships and generate new patient growth. This position requires excellent relationship building, communication, and presentation skills to demonstrate how MyoCore’s chiropractic services fit into medical professionals' patient offerings, as well as being the best therapy referral for personal injury clients.

Crucial in ensuring MyoCore achieves monthly patient acquisition targets, responsibilities include but are not limited to office visits with targeted medical professionals, face-to-face provider and attorney meetings, and continued follow-up/relationship management. This position will also be responsible for executing community-facing marketing events to demonstrate the difference in MyoCore’s chiropractic model and educate prospective patients on chiropractic care benefits. This role will require a significant amount of time in the assigned region and identify unmet physician/patient needs and process improvement opportunities. He/she will work with the MyoCore chiropractic clinic team to ensure excellent customer service and strong provider-to-provider communication related to referred patients.

Essential Functions And Responsibilities

• Creates and arranges appointments with doctors, referral coordinators, practice administrators, hospital medical teams, etc. which may include pre-arranged meetings or regular 'cold' calling specifically to increase new patient volume
• Coordinates all physician marketing activities, which may include physician breakfast, lunch or dinner meetings, and hospital staff events
• Meets with referring offices to discuss patient care, referrals, new treatments and to thank them for existing referrals
• Reengage past referring doctors or practices to establish a referral relationship
• Execute community-facing marketing events (workshops, health fairs, employee/member appreciation events, etc.) to educate prospective patients on chiropractic care benefits to generate new patient appointments.
• Keeps detailed records of all activities and results and coordinates tracking physician referrals along with discussing regular feedback to clinic team regarding their outgoing physician referrals
• Develops strategies for increasing opportunities to meet and engage with contacts in the medical and healthcare sector
• Maintains strong knowledge of competition and critical differentiators of MyoCore’s service offerings

Minimum Qualifications

• Bachelor’s degree in marketing, business or equivalent
• Minimum of three years of experience in outside sales, business development, or as a physician liaison. Proven track record of sales effectiveness and relationship building
• Excellent presentation, written and verbal communication skills
• Strong interpersonal and relationship-building skills
• Experience with CRM and email marketing software
• Proficient computer skills (Word, Excel, Outlook, PowerPoint, etc.)
• Reliable method of transportation to commute to locations
• Ability to learn and adapt to new systems quickly
• Rapid retention of new information and ability to apply knowledge to projects and analyses

Preferred Qualifications

• Three-five years of strong sales and business development experience.
• Established professional network of health industry leaders in assigned region.
• Project management experience with proven ability to take projects from inception to completion.

Job Competencies

• Leads by example and with a willingness attitude.
• Highly motivated and goal driven.
• Maintains confidentiality and integrity.
• Possesses strong ability to design and achieve goals.
• Encourages accountability with self and others.
• Possesses excellent time management skills.
• Is an excellent team player and has a positive attitude.
• Possesses strong analytical skills with the ability to utilize independent judgment to make sound decisions.
• Solution-oriented with the ability to multitask.
• Possesses strong public speaking skills.
• Has flexibility with adapting to ongoing changes and accountability within short deadlines.
• Possesses ability to manage multiple projects and meet deadlines.
• Is proficient and able to perform all duties.
• Has proficient knowledge of systems directly related to the role.

Disclaimer

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed.