About the job

inDrive is an international multiapp headquartered in Mountain View, CA. Our ride-hailing user base exceeds 150M users in more than 700+ cities in 47 countries. And our eNPS rate reaches 65,5%! This is twice and even three times higher than companies usually have, including our competitors.

Currently we're actively growing in Tanzania and looking for Junior Customer Support Specialist.

This position is based in Dar es Salaam, Tanzania.

What will you do:

• outgoing calls to clients;
• response to clients requests via chat and email;
• analysis of client requests (chat, email);
• conflicts resolution.

What we expect from you:

• professional level of English and Swahili;
• at least 6 month of experience in customer support;
• grammatically correct in written and verbal;
• stress resistance;
• computer literacy;
• customer focused.

What we offer:

• fully remote work;
• shift schedule: 2/2 08:00 - 20:00, 20:00 - 08:00;
• stable salary;
• opportunities for internal career growth and development.

We offer you all the conditions for professional and personal growth with a rapidly growing tech company.

Your resume will be considered within 14 calendar days from the date it was received. If your experience meets the requirements of our company, we will contact you.

If you receive no feedback it means that currently there are no suitable vacancies for you.