Inside Sales Representative
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | May 10, 2022 |
Category | Sales and Marketing |
Job Type | Full-time |
Currency | TZS |
Description
We know that dental professionals do more than create healthy, beautiful smiles - they create confidence. To achieve their goals they need a champion. They need someone who will be there for them, side by side and end to end. At Envista, we're uniquely positioned to be this champion. Our differentiated combination of commitment to our customers, innovative focus on the future, respect for each other, continuous improvement, and empowering, accountable leadership embolden us to champion dental professionals like no one else can. Our comprehensive product portfolio consisting of more than 30 industry leading brands, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies partner with dental professionals to help them deliver the best possible patient care. We believe true champions lift each other up, and we are looking for new champions to join our team. If you believe champions do more than win - they stand for something bigger - you can build a meaningful career at Envista. Let's talk. Learn more at envistaco.com .
Job Description
The Inside Sales Representative is an integral part of the sales and customer experience organization and responsible for telephone selling to meet and exceed sales goals within our low tiered customers. The Inside Sales Representative will harvest, contact and qualify leads to determine sales opportunities for new and existing customers in all segments. They will insure a proper qualification of incoming leads and where appropriate handover to the outside sales team to drive additional funnel opportunities. This position is responsible for routinely conducting VOC surveys and participating in promotional activities among all customer segments.
Accountabilities & Success Factors
- Achieve targeted sales goals relative to a given target within an assigned customer category
- Conduct probing conversations and telemarketing actions
- CRM utilization - Dynamics & database management / maintain & enrich our CRM database with quality data
- Capture and administer leads coming from different sources
- Qualify all leads in a short timeframe based on defined priorities
- Collaborate with local Sales teams to ensure proper handling and working of Sales Qualified Leads(SQL's)
- Introduce leads/qualify leads/fluent handover of opportunities from marketing to sales
- Provide customer feedback to the Marketing and Sales teams
- Meet and exceed weekly, monthly, quarterly, and annual lead creation and conversion metrics
- Attend and support periodic tradeshows, training and education programs
- Co-travel with local sales team on customer visits
- Complete all administrative work in a timely manner
- Other tasks may be assigned
Job Requirements
Education or Experience:
- Bachelor's degree from a 4-year college or equivalent work experience
- 2+ years sales, lead generation or call center experience preferred
- Intermediate to advanced experience with CRM systems (ie. Dynamics), database management systems, and common sales tools/methods preferred
Knowledge And Skills
- Fluent in English and one of the following languages: Spanish, Italian or French
- Comprehensive knowledge of Microsoft Office suite programs, with focus on Microsoft Excel
- Excellent organizational skills
- Excellent communication skills, oral and written
- Ability to digest, comprehend, and verbalize highly technical information related to company and industry products and services
- Basic to intermediate computer skills
Operating Company
Corporate
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including KaVo, Kerr, Nobel Biocare, Implant Direct and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista separated from Danaher as an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry.