About the job

This is a great opportunity to join our HR Team, we are looking for an HR Officer – Africa. The position will provide guidance, advice, and general Human Resources (HR) support for TRAFFIC offices based in Africa. Overseeing all elements of the employee lifecycle for TRAFFIC staff, the role will either provide services directly or liaise with the host Organisation to ensure recruitment, inductions, contracting, performance management and HR policies and processes are in place and complied with.

The role will be the sole HR support for our East Africa office (Tanzania) and will work closely with the hosting HR for our Southern Africa office (staff based in South Africa, Madagascar and Angola) and Central Africa office (Cameroon) and any outposted staff in the region.

RESPONSIBILITIES

HR Information Management

• Ensure all TRAFFIC HR policies, procedure and forms are complied with and consistently used. Where necessary, updated regularly in line with local labour laws.

• Ensure that any policies of the host that are applicable are complied with.

• Maintain and update electronic personnel files, including payroll information, ensuring confidentiality and compliance with TRAFFIC’s data protection regulations.

• Maintain copies of all staff payslips and contracts and respond to requests for information for Project Audits.

• Provide HR management information for the Head – Global HR and Office Directors as requested.

• Monitor local employment law developments and keep Head – Global HR and management informed as appropriate.

Recruitment

• Review and grade job descriptions in line with TRAFFIC’s position evaluation process to ensure organisation consistency.

• Manage the recruitment process including advertising, shortlisting, interviewing, and job offer, ensuring all necessary immigration, security, and legal checks are made and local laws complied with. (If hosted, the host will conduct the immigration, security, and legal checks and may be involved in the interview/job offer process).

• Responsible for onboarding of staff and liaising with managers and the Global office to coordinate Inductions.

• Responsible of the exit procedure when staff leave TRAFFIC in liaison with both the targeted office and Global Office (exit interview, handover notes, insurance, etc.).

General HR

• Support and enable the roll out of TRAFFIC systems and processes, such as appraisals, training, and feedback surveys.

• Identify training needs and opportunities for addressing learning and development needs, including providing inhouse HR training in coordination with the Head – Global HR where appropriate.

• Support the Head – Global HR with initiatives to improve the HR Services provided, including talent retention strategies including succession planning.

• Provide support and assistance to managers in dealing effectively with all HR management.

• Support the PODs with any employee relations or grievances that may arise in coordination with the Head – Global HR.

• Have regular catch-ups with the PODs to ensure they are aware of progress and matters relevant to the region.

• Be the contact point for staff if they have any personal or confidential issues.

REQUIREMENTS

• Strong experience working in a generalist HR position in a NGO organisation or charity.

• Knowledge of employment laws in Tanzania and ideally in South Africa, Cameroon, Madagascar and Angola.

• Qualification in Human Resources Management, CIPD level 5 or equivalent

• Proven experience leading recruitment processes in an organised and efficient manner.

• Strong clear and concise communication skills.

• Must be approachable, friendly and open minded about different cultures and ways of working and have good interpersonal skills.

• Ability to use own initiative, work independently, be able to multi-task and deliver on time.

• Must have good accuracy and attention to detail.

• Must be fluent in spoken and written English, other languages skills desirable.

• Strong IT skills, word, outlook and excel skills essential.

Candidates must have the right to live and work in Tanzania, as we are unable to provide a visa for this role.