Customer Service cum operations
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | April 19, 2022 |
Category | Customer Service Management |
Job Type | Contract |
Currency | TZS |
Description
Job Title: Customer Service cum operations
Job Location: Samora
Avenue, Dar Es Salaam
Company Name: AFRIFAST Logistics Ltd
Job Descriptions
Coordinate on all aspects of Import/transit Clearance from per-alerts to empty container return.
Open the file on per-alert & ensure all the necessary documents are in order to lodge the file.
Track the Vessel arrival, arrange for the DO/Permits, liaise with the transporters for trucks in advance. Coordinate & follow-up with Inhouse Operations team & Clearing agent till the issuance of loading permit.
Liaise with external stakeholders such as Shipping line, TRA, TPA, TICTS, RRA, BRA… etc. & other government department on very stage of the Clearance.
On time updates & tracking report of container movements to be transmitted to the parties through emails.
Follow-up with transporter, agents & end Customer to resolve the issue if any in the consignment transit & clearance.
Skills and Qualifications
Proficient with English language (Written & Spoken), email Communication & MS Office Minimum of 1 year experience in Clearing & forwarding.
Knowledge of TANCIS, Dar Salaam port process and procedures
Certificate preferable in Clearing and forwarding
Able to work in multi-culture environment at least already worked
Applying Instructions
Send your CV to our e-mail address (sachin@afri-fast.com).