Customer Service cum operations

at Afrifast Logistics Limited
Location Dar es Salaam, Tanzania, United Republic of
Date Posted April 19, 2022
Category Customer Service
Management
Job Type Contract
Currency TZS

Description

Job Title: Customer Service cum operations

Job Location: Samora

Avenue, Dar Es Salaam
Company Name: AFRIFAST Logistics Ltd

Job Descriptions

Coordinate on all aspects of Import/transit Clearance from per-alerts to empty container return.

Open the file on per-alert & ensure all the necessary documents are in order to lodge the file.

Track the Vessel arrival, arrange for the DO/Permits, liaise with the transporters for trucks in advance. Coordinate & follow-up with Inhouse Operations team & Clearing agent till the issuance of loading permit.

Liaise with external stakeholders such as Shipping line, TRA, TPA, TICTS, RRA, BRA… etc. & other government department on very stage of the Clearance.

On time updates & tracking report of container movements to be transmitted to the parties through emails.

Follow-up with transporter, agents & end Customer to resolve the issue if any in the consignment transit & clearance.

Skills and Qualifications

Proficient with English language (Written & Spoken), email Communication & MS Office Minimum of 1 year experience in Clearing & forwarding.
Knowledge of TANCIS, Dar Salaam port process and procedures
Certificate preferable in Clearing and forwarding
Able to work in multi-culture environment at least already worked

Applying Instructions

Send your CV to our e-mail address (sachin@afri-fast.com).