About the job

Wine and cheese business Manager - Arusha, Tanzania

Kifaru Group is looking for an enthusiastic and dynamic Manager to set up and run the Wine and Cheese Shop - Arusha Branch.

The Wine and Cheese Shop by Kifaru Group

ABOUT US

We are a specialist Wine Importer, Wholesaler, Wine Bar, Deli and Wine store in Dar es Salaam, Tanzania. The Wine and Cheese Shop sells a hand-picked selection of high-quality wines, cheeses, and other fine foods and deli items sourced from our favourite producers in South Africa and across the world, complemented by a range of local Tanzanian products, produce and flavours. We also offer regular wine tastings and food and wine pairing events, serve cheese and charcuterie platters, and of course great wines by the glass and bottle.

We started the Wine and Cheese shop to fill a gap in the market for good quality wines and deli products. Our focus mainly lies on boutique wines from family-owned vineyards, wines with extraordinary value-for-money, as well as some larger producers with outstanding quality wines, artisanal cheeses and other deli and pantry products of the highest standards.

TRAINING AND SKILLS DEVELOPMENT

We assist hotels and restaurants in creating better wine lists for their businesses and customers, as well as train front of the house staff to develop their skills and knowledge about wine and service, and how to sell wines.

KIFARU GROUP

The Wine and Cheese Shop is part of the Kifaru Group. The Kifaru Group is a Swedish owned group of companies specialized in international turn-key project development and management as well as procurement, logistics, and hospitality industry in the Sub-Saharan African region, with presence in multiple African countries.

We are expanding our operations and are opening a branch in Arusha. This branch will service the hospitality and tourism industry, as well as private customers in the northern part of Tanzania.

Duties and Responsibilities

The Wine and cheese Manager will have a wide range of responsibilities, which include:

• Importing and distributing the Company’s products
• Managing logistics to ensure an adequate stock level of wine and cheese to meet the clients demand and sales forecasts
• Engaging with and selling wine and cheese products to lodges, hotels, restaurants, bars, or other venues in the area where alcohol and cheese are served
• Planning, carrying out and overseeing training of hospitality staff for our clients
• Sales and Marketing: contribute to and implement the sales and marketing strategy of the company, in both digital media and traditional marketing including website and online shop, social media, SEO, content and graphics creation, and in PR
• Preparing proposals for new business opportunities, including identifying target markets, analysing competition, and estimating sales potential
• Establishing and maintaining good relationships with potential clients
• Being the focal point and face of the Company in Arusha and surrounds
• Visiting clients and potential clients to evaluate needs and promote products and services
• Setting up and running a wine and cheese shop and deli in Arusha
• Overseeing the daily operations of the store and office including ordering stock and managing inventory levels
• Hosting wine tastings and other events
• Managing staff, ensuring that they are trained on all products, proper wine serving procedures and in compliance with liquor laws
• Providing customer service by assisting customers with their purchases and answering any questions they may have about products or services offered
• Making sure that all store employees follow company policies regarding pricing, stocking, and customer service
• Training new employees on store policies and procedures
• Ensuring that products are stored in a way that maintains their quality and preserves them from spoilage
• Ensuring that all equipment is working properly
• Overall day to day administration and financial reporting
• Overall budgeting responsibility for the branch
• Ensuring compliance with local laws, regulations and licensing

Education and Experience Requirements:

• Bachelor's degree in a business field such as business administration, international business, or sales and marketing
• Wine diploma such as WSET 2 or other similar qualification is a requirement
• 3 years working experience in Hospitality / wine industry/ sales

Skills

• Fluency in English, knowledge of other languages is strongly desired
• Strong understanding of business management and accounting principles
• Excellent computer skills
• Exceptional communication and interpersonal skills
• A Passion for Customer Service and going the extra mile
• Professional, courteous, approachable
• Self-motivated
• The ability to work both independently and as part of a team
• Be able to cope well under pressure and willingness to work during peak hours, including nights, weekends, and holidays.
• Consistently accountable and takes ownership/responsibility for their role
• Methodical with an attention to accuracy
• Analytical and responsive to opportunities, challenges, and pressures
• Excellent work ethic
• Dedicated, hardworking and keeping to deadlines
• Reliable with a strong sense of company loyalty

If you are qualified for this position, please send your application with full CV, personal letter and salary expectation to

Hr@kifaru-group.com

Kindly mark the REFERENCE- Wine and Cheese business Manager-Kifaru Group in the subject line of your application.

Only short-listed candidates will be contacted.