Customer Service/ Telesales representative

at Raytill Tanzania Limited
Location Dar es Salaam, Tanzania, United Republic of
Date Posted August 9, 2022
Category Customer Service
Sales and Marketing
Job Type Full-time
Currency TZS

Description

JOB DETAILS:
Raytill Tanzania Limited

Job Responsibilities:
• Open and maintain accounts by recording account information
• Resolve product or service problems by clarifying the customer’s complaint

• problem, expediting correction or adjustment, following up to ensure resolution
• Updating account information
• Receiving calls and attending to customers complain and also proffering adequate solution
• Informs clients by explaining procedures, answering questions, providing information
• Updates job knowledge by studying new product descriptions, participating in educational opportunities.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.

Job Requirements:
• Diploma in any field
• At least 6 months experience
• Excellent in verbal and written communication skills
• Must be able to deliver under strict deadlines and handle pressure effectively.

Applying Instructions

Interested applicants should submit their applications to angelo.machibya@tz.dexintec.com , indicating the position and salary expectation on the subject

Only shortlisted candidates will be contacted*
Note: Do not pay for any training, certificate, shortlisting or interview