Customer Relations Officer

at Faraja Express Cargo Limited
Location Dar es Salaam, Tanzania, United Republic of
Date Posted January 18, 2023
Category Sales and Marketing
Job Type Full-time
Currency TZS

Description

Responsibilities

  • Answer phones, Emails and attend to Visitors / Customers
  • Collate, Schedule and coordinate Customers Cargo
  • Ensures that cargo shipments are handled and properly stored
  • Collate and distribute mails to officers in-charge
  • Create and maintain filing systems, both electronic and physical
  • Manage Social Media accounts
  • Ensure Office Cleanness and Customers’ Refreshments
  • Assist in Marketing and Sales Activities
  • Prepare communications, such as memos, emails, invoices, reports and
  • other correspondence
Required profile for job ad : Customer Relations OfficerRequirements

  • Must be a Computer Literate
  • Form Four or Certificate in Business Administration,
  • Office Management, Secretariat studies or, any related field
  • 6 months - 1 year of experience in a related role
  • Experience in Cargo Handling will be an added factor
  • Good English and Customer Communication Skills