We are looking for a Tanzanian sales & reservations expert who is fluent in English, with a broad knowledge of Tanzania as destination, excellent computer skills and good customer service skills. If you have an extensive record of itinerary preparation, an eye for detail and if you are a team player yet also able to work individually, read on

Your responsibilities:

• Quoting and preparing itineraries for our English-speaking clients, dealing with your enquiries from the beginning until confirmed
• Taking care of reservations/cancellations/amendments and preparing your files for the Operations Department, with all correct invoices and client details
• Communicating with clients in English by mail and phone in a friendly and courteous manner, with accurate and consistent information
• Assisting the commercial management with supporting tasks, such as preparations of example itineraries, social media marketing, presentations, etc
• Other duties as outlined by the management

• You have a qualification in Tourism Studies
• Minimum 5 years of experience as sales and reservations consultant in the Tanzanian safari industry
• Passionate about creating unique safari experiences for our clients
• You are a team-player but at the same time you are able to work individually and remote
• Excellent communication skills and fluent in English, spoken as well as written
• Your computer skills are up to date, including Excel, PowerPoint, working in the cloud, itinerary software
• Good numerical skills

What do we offer?

• A full-time position with contract in Arusha
• A small and motivated team, working partly remote
• Competitive salary package
• Start date: 1st of March 2023