JOB DETAILS:
Client Relationship Executive

Responsibilities
• Call clients daily to gather opportunities
• Cascade the opportunities to the consultant teams for fill

• Understand the needs of the business and clients and ensure you act consistently to support them

• Take responsibility and accountability for exceeding expected outcomes and targets of the role
• Educate self to enable extensive understanding of all systems and utilise them correctly
• Understand what the key elements of a great client experience are and deliver against them
• Execute operational day to day tasks required to meet operational expectations
• Provide management team with information on consultant performance v client opportunities
• Ensure all non-clinical service-based complaints are dealt with effectively and quickly
• Update the CRM accurately to show hierarchies and decision makers at the client

• Update the CRM accurately in relation to booking details and confirmation of booking from clients
• Support group wide initiatives and business focus.
• Client Relationship Executive Job Vacancy at iCare24

Requirements
• Proven work experience as a Client Relationship Manager, or Business Development Manager within healthcare recruitment
• Ability to measure and analyze key performance (KPI’s)
• Excellent communication and negogiation skills
• Drive a ‘can do’ culture with high brand engagement and high-performance state
• Excellent communication skills
• BSc degree in Sales, Business Administration or relevant field

Benefits
• Competitive Salary
• Private Medical Aid
• Paid Time Off
• Paid Birthday Off
• Training & Development
• Performance Bonus