IT Technical Support Officer
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | June 16, 2021 |
Category | IT / Information Technology |
Job Type | Full-time |
Currency | TZS |
Description
Description
We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.
IT Support Duties and Responsibilities
- Install and configure software and computer systems.
- Troubleshoot and resolve issues with software or hardware.
- Walk colleagues or clients through steps to help them resolve their technical problems.
IT Support Requirements and Qualifications
- 1+ years of experience in a technical support role.
- Working knowledge and expertise with a variety of software, hardware, and applications.
- Willingness to solve complicated problems and see projects through to completion.
- Team-oriented attitude to help other colleagues and departments with technical problems.
- Strong interpersonal communication and relationship-building skills.
- Ability to manage time and effectively prioritize numerous projects at one time.