Receptionist Cum Office Assistant

at Project Concern International (PCI)
Location Dar es salaam, Tanzania, United Republic of
Date Posted December 11, 2020
Category Customer Service
Management
NGO
Job Type Full-time
Currency TZS

Description

About the job

The Receptionist Cum Office Assistant is responsible to answer and redirect all calls to PCI Tanzania, welcome clients and direct them accordingly to the relevant office and or person. Performs administrative work for management and assists the Administration Officer with various administrative functions.

The Successful candidate will be based in Dar Es Salaam will report to the Administration Officer.

KEY RESULTS AREA

    • Managing the Reception and PCI clients
    • Office Management and Administration

 

DUTIES AND RESPONSIBILITIES;

  • Support day-to-day office functioning, including reception of external visitors or service providers
  • Support the Admin Officer on various administrative functions.
    • Ensure that the reception area is well kept (neat and tidy) projecting a professional work environment
    • With respect and courtesy, receive visitors to the office and direct them appropriately i.e responses to inquiries
    • Maintain a record of the visitors to the office; ensure that the visitors Book is signed
    • Manage Country Directors Diary and assist on the secretarial duties of the CD.
    • Receive and distribute incoming mail to PCI Tanzania staff and arrange for collection/delivery of all outgoing mail including pouches via National and International courier service provider.
    • Maintain the Call Register, Trip Reference Register, Outgoing Letters Reference Register and ensure that all out-going phone calls are noted
    • Date stamp all correspondence received at the office and ensure that mail is always first routed to the Country Director
    • Maintain a filing system at the office; ensure that a copy of all incoming/ outgoing correspondence, utilities bills, etc. are filed chronologically
    • Send/receive pouches to other PCI offices;
    • Ensure that the telephone, fax, photocopier machines and printers are in a state of good repair. Immediately report any faults and liaise with service providers to ensure that PCI receives quality services
    • Compose and type letters directed by management
    • Develop and distribute meeting notices, minutes and follow up items

 

Required Qualifications

    • Diploma or certificate in, Business Administration, Office Management or other relevant field
    • 3 to 5 years of relevant professional experience.

 

 

Applying Instructions

Interested candidates should indicate their Expressions of Interest by submitting the following :
• letter of interest describing qualifications,
• curriculum vitae of key team members, and
• a list of previous, relevant evaluations with the date and client contact information.

Please submit all materials to Wilfred Donath:

wdonath@pciglobal.org

  and copying Hillary Dashina: hdashina@pciglobal.org

Stephanie Crow: sgrow@pciglobal.org