Responsibilities/Specialized Competencies:

§  Assist to lead staff members in the pharmacy by assigning work tasks, supervising, evaluating, hiring, employee relations and training staff;

§  Assistant to address customer inquiry and complaints with an aim of customer retention;

§  Responsible for opening and closing procedures for the pharmacy;

§  Maintain pharmacy and store protocols and procedures i.e. the storage of drugs;

§  Assist to maintain and manage inventory & stock, ordering new supplies when necessary and keeping inventory areas organized;

§  Responsible of the profitability of the Branch i.e. collecting money from customers, balance registers, checking daily receipts to maintain the pharmacy udget and getting new customers on board;

§  Ensure the branch is kept clean, tidy and well organized at all the time;

§  Assist to manage overtime at the branch and ensure timely submission of inputs for payroll processing;

§  Assist to carry out quarterly and annual performance reviews of the branch staff;

§  Oversee orders and delivery to all branch customers;

§  Visit customers periodically for retention and business relationship management;

§  Ensure all prescription drugs plus controlled substances are secure and safe in branch;

§  Monitor customer satisfaction trends to identify areas for improvement and make recommendations for improvement to management;

§  Manage attendance of the branch staff;

§  Perform any other related duties as assigned from time to time.

Qualifications: 

§  A Bachelor’s degree in Pharmacy, Medicine or any other related field;

§  Fresh graduate from the reputable health University with Good planning and organization skills, Strong communication skills both verbal and written, Leadership skills, Customer service, Sales, Administration and Interpersonal skills;

§  Proven Computer skills and strong knowledge of MS Office;

§  Registered with Pharmacy Council with strong knowledge of the state and laws regarding regulation of pharmacy practices in Tanzania will be an added advantage.