Relationship Manager, Personal Banking

at Akiba Commercial Bank
Location Dar es Salaam, Tanzania, United Republic of
Date Posted August 15, 2022
Category Accounting
Banking
Finance
Management
Job Type Full-time
Currency TZS

Description

JOB DETAILS:
Relationship Manager, Personal Banking

The position is responsible to provide leadership and ensure the personal Banking function is catering to the various needs of the segment by offering adequate custom made solutions and products.

ROLE
• Oversee the development of value proposition and regularly re-evaluate the Personal Banking segment's needs and preferences,
• Identify potential companies for Sales and sign them up constantly breaking new grounds and creating sales opportunities for the sales teams.

• Manage the marketing and distribution of financial solutions to employees in their portfolio companies at their place of work on a regular and consistent basis with an objective of increasing the product uptake by the employees.
• Manage relationships in their chosen companies ensuring we realize full value from the portfolio companies.
• Identifying strategic and tactical initiatives to acquire the sales needed to meet ACB Personal loan targets e.g. selling/activations at Employer premises etc.
• Act as a single point of reference to appropriately channel the customer to the required service point in respect of Group Schemes
• Carry out appropriate actions to improve the Personal Banking service quality and delivery.
• Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline.
• Be accountable for the end to end process (Acquisition and relationship management of Group Schemes).
• Act as the contact and liaison point for the companies in their portfolio and arrange for sales and marketing activities in their portfolio of companies.
• Act as the point of escalation and resolution for issues from the sales teams in relation to their portfolio of companies.

The Candidate

• University Degree in Economics, Business Administration, Finance, Marketing: MBA is an added advantage.
• Minimum 5 years of relevant banking experience 2 of which must be in a Relationship Management role.
• Thorough business understanding and knowledge of the market segment. . Strong credit analysis, documentation and relationship management skills.
• Ability to assess customer needs and develop products that suits their needs.
• Demonstrated strength in driving business efficiencies.

Applying Instructions

If you meet the above requirements and ready for great challenges, mail: Covering letter and Your Curriculum vitae To recruitment@acbtz.com