Headquartered in Dar Es Salaam, Tanzania, DUTENI is a vibrant fast-growing Company providing premier solutions to our corporate clients and unique experiences to our tourism clients. Due to our fast growth, we are looking to bring on 2 qualified energetic, creative, trustworthy, customer-centric, passionate, recent Tanzanian graduates for a short driving/city guiding internship. This internship will afford the selected individuals an opportunity to learn the Duteni way with potential for a long term commitment based on performance evaluation.

ONLY RECENT NIT, VETA OR SIMILAR NATIONALLY RECOGNIZED DRIVING SCHOOL INSTITUTIONS GRADUATES (NOT MORE THAN 3 YEARS FROM GRADUATION) WHO ARE LOOKING FOR A DEMANDING INTERNSHIP OPPORTUNITY TO EXPAND THEIR PROFESSIONAL KNOWLEDGE SHOULD APPLY.

Job Title: Private Driver/City Tour Guide Interns – 2 Posts
Start Date: As soon as possible
Compensation: Minimal stipend
Location: Dar Es Salaam

Duties and Responsibilities:

As a private driver/city tour guide intern, your responsibilities will include but not limited to:

• Professionally and safely drive clients around in a clean well-maintained company provided vehicle in consistency with company policies, practices, and procedures
• Exceed the expectation of discerning clients itineraries from start to finish
• Greet clients and respond to inquiries in a professional and courteous manner
• Always ensure the safety of clients and offer them the highest level of customer service
• Open to accepting constructive feedback without taking it personally and continuously embrace learning opportunities
• Be extremely punctual by arriving at the client’s location on time
• Comply with traffic laws, placing the client’s safety above all else
• Provide passengers with assistance entering and exiting the vehicle and help them with any luggage
• Carefully lift, load/unload, and carry luggage (up to 25kgs) and other belongings of the passenger(s)
• Regulate vehicles lighting, and ventilating systems for the client’s comfort
• Vacuum and clean interiors and wash and polish exteriors of your assigned vehicle
• Must be able to work a varied schedule, including evenings, weekends, and holiday shifts
• Carry out regular checks on the vehicle before and after each day’s run
• Keep track of vehicle insurances, registration etc renewals
• Complete driver’s log, to include name, destination(s), kilometers, and time on daily basis
• Ensure proper maintenance and refuel vehicle as needed
• May be asked to help plan itineraries and accompany client(s) for extended periods of time
• Maintain constant communication with your manager, notifying him/her of your location throughout the day
• Positive and professional attitude, staying nicely groomed, must wear standard uniforms, maintain a clean and polished professional appearance
• Actively look for ways to improve customer’s experience
• Performing other duties as directed, developed, or assigned by the management from time to time

Minimum Requirements

• Mastery of written and spoken English language is a MUST (you will be tested)
• At least 3-month of professional driving experience with clean driving record
• MUST have current class C1, C2, C3 Tanzania driving license
• Ability to drive manual/stick shift vehicle is an added advantage
• Familiarity with electronic devices such as smartphones and tablets
• Consistent punctuality with dependable attendance patterns is a must
• Excellent time management skills, strong communication skills and ability to understand and follow verbal and written instructions
• Knowledge of driving routes and good sense of direction of all key destinations especially in Dar Es Salaam
• Open to walking and standing intermittently for extended durations during the entire working period
• The job will also require the ability to sit for extended periods of time while operating a motor vehicle
• Proven ability to read and interpret documents such as procedure manuals, work instructions etc.
• Have sound state of mind and calm nature in a fast-paced high-pressured environment
• Able to complete routine reports and correspondence such as trip sheets or inspection forms
• Team player with very strong work ethics
• As this position is key to providing Duteni customers with an excellent service experience, the driver must demonstrate with both verbal and non-verbal actions; a) Friendliness, b) Willingness to service, c) Gratitude for using the Duteni’s services for their transportation needs and d) High degree of professionalism.
• Candidates who have been driving for UBER/BOLT or similar ride share services for at least 1 year AND who meet our listed strict requirements will also be considered.
• This is an opportunity for you to gain world class invaluable job experience.

Education:

You MUST have at least a certificate/diploma/VIP training or above from a college/recognized professional driving training institution.

If you are ready to be challenged and are looking for an exciting fast paced and growing company to be a part of then please apply! Please email your CV AND cover letter in confidence to

 hr@duteni.com with subject line: Client Support Specialist Intern. Due to the anticipated response, we thank you for your application and apologize in advance that we will only be able to communicate with those individuals selected for further consideration.  However, rest assured that all submissions will be reviewed. No phone calls please.