DUTIES AND RESPONSIBILITIES:
(Included but not limited to)

• Overall management for the Lodge, including operations, guest experience, R&M, kitchen, financial and staff management and development
• Direct line management responsibility for the Lodge senior management team and indirectly for a team of staff
• Budget and forecast creation, management and control in conjunction with the Lodge Administrator and the Regional Finance Manager. Management of the camp CAPEX programs
• Human capital management and staff development
• IT - maintenance IT
• Security - security, emergency response and fire control
• Healthcare – reviewing healthcare facilities and evacuation arrangements
• Environmental health – waste, sanitation, mosquito and pest control
• Logistics - camp moving, set up and take down
• Government – liaison with local, regional and national Government and relevant stakeholders in conjunction with the Regional Manager. Compliance with local licensing, permits etc.
• Conservation – working with the Africa Foundation in conservation and community projects and partnerships
• Sustainability – responsible for ensuring sustainability targets are met and improved upon year on year
• Risk Assessment – ensure lodge is risk assessment compliant
• Lodge Marketing – management of the camp social media platforms, including Facebook, Instagram, etc. Ensure regular stories to the team are distributed and that the Lodge maintains a strong presence in internal comms
• Must be willing to travel to and from the various camps and Lodges.

Required profile for job ad : Lodge Manager - MaraESSENTIAL REQUIRED:

• Knowledge and competence of Microsoft Office programs (word; excel)
• Minimum of 3 years’ Management experience in 5-star boutique operation
• Lodge and Camp management experience desireable
• Hospitality and Service Training Experience

CHARACTERISTICS REQUIRED:

• Energetic, proactive person with well-developed concept of the importance of providing a world[1]class guest experience, and the ability to provide that experience
• Passionate about sustainable tourism and conservation
• Strong leadership and mentoring skills
• Unrelenting attention to detail and high standards
• Structured manager with experience of leading diverse teams
• Practical with some experience of maintenance
• Experience in mobile camping and safaris advantageous
• Excellent interpersonal skills and communication
• Competent financial and IT skills
• Fluent in English essential