Responsibilities

• Plan details for travel including transportation, accommodation, and airlines.
• Work with clients to determine their traveling needs.
• Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
• Manage large-scale events including conferences and retreats.
• Book transportation and hotel reservations on behalf of clients.
• Collect payments and pay fees.
• Resolve travel issues, complaints, and refunds.
• Meet sales targets and profit goals.
• Maintain client information and financial records.
• Ensure you stay up-to-date with tourism trends by attending travel seminars.

Qualifications

• Diploma in Tourism, Air ticketing, Hospitality or relevant field.
• Must be recognized by IATA
• A minimum of 2 years’ experience in a similar role.
• In-depth knowledge of domestic and foreign travel destinations.
• Excellent sales, Marketing and interpersonal skills.
• Ability to communicate and negotiate effectively.
• Outstanding knowledge of the latest tourism trends.

Other skill

• Must be self-motivated person who can work under tight time with minimal supervision
• Fluency in English & Swahili verbal and Written communication skills