JOB DETAILS:
Maintain the inventory and management of the Bank's conference and audio-visual infrastructure.
Create and manage Zoom Webinars and Meetings and support the department with virtual and hybrid events, statutory and others when required

Key Functions:
• Under the direct supervision of the Chief Conference & Meetings Infrastructure Officer, the Conference and Meetings Technology and Infrastructure Technician will work with members of the Division and in close collaboration with the Bank's technical departments, so that the Bank Group's conference and meeting rooms meet the pre-established technical standards and optimal conditions, with a view to continually improving the meeting environment. The duties of the incumbent will be to assist the Chief Conference & Meetings Infrastructure Officer with technical, logistical and administrative aspects of the conference and meeting rooms, including:
• Ensure technical coverage of conferences and meetings based on user requirements, event-related materials and the Bank's established standards for conference and meeting management.
• Identify and prepare rooms for high level conferences and meetings organised by the Bank both in and out of the headquarters and ensure the daily availability of technical and multimedia services (PowerPoint presentation and audio and video conferencing) as well as interpretation services.

• Assist in the design of technical projects, feasibility studies and requirements analysis to justify and support the procurement and installation of new equipment to improve the technical facilities available in the various Bank Group meeting rooms.
• Ensure proper record keeping and archiving of all Board deliberations and other events; file and monitor the status of the records of each room; provide ongoing technical support to formal and informal board sessions and other meetings of the Bank's partner institutions held in and outside the Bank's headquarters.
• Manage the stock of the spares and perform level 1 or 2 of the maintenance of the conference and meeting facilities.
• Identify, evaluate, and develop technology-based solutions that enable the Office of the General Secretary to provide better service to clients; keep abreast of developments in the technology world.
• Prepare monthly reports on the activities of the technical team to provide the Conferences and Meetings Coordination with the information required to guide its policy on the improvement of the Bank Group's meeting rooms and spaces.
• Manage the day-to-day technical activities
• Attends meetings, produces reports and ensures they are approved and distributed at the right time.
• Handles any mission assigned by the Secretary General or the Section Head

Competencies (skills, experience and knowledge):
• Hold at least a Bachelor Degree in Engineering, Electronics Engineering or a technical degree in a related discipline; additional training in conference and meetings technology and facilities would be a plus.

• Have a minimum of six (6) years of relevant experience in the field of technology, project management planning, procurement of goods and services and maintenance of technical equipment, including coordination of technical facilities in an international and multicultural institution.
• Possess the ability to work under pressure and sometimes beyond normal hours.
• Possess skills in technology and particularly in the field of conference and meeting facilities.
• Possess knowledge in procurement of goods and services, and a sound command of computer analysis procedures and technical assistance for users.
• Possess sound analytical and writing skills, ability to work autonomously and resourcefully, and take initiatives.
• Ensure that customers are prioritized in all interactions.
• Possess the ability to apply technical knowledge to solve problems and to identify lasting technical solutions.
• Monitor developments in conference and meeting infrastructure technology.
• Ability to communicate effectively in both written and spoken English or French with a good working knowledge of the other language.
• Proficiency in the use of common Microsoft Office Suite applications (Word, Excel, Access and PowerPoint); knowledge of SAP (or another integrated document management system or quantitative and qualitative data analysis tools) is an added advantage.