Front Office Desk /Receptionist (3)
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | July 23, 2021 |
Category | Customer Service Management |
Job Type | Full-time |
Currency | TZS |
Description
Reporting Line: Office Administrator/HR
JOB PURPOSE
• Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients, and customers.
• Answer telephone, screen, and direct calls
• Take and relay messages on behalf of the staff
• Welcome persons entering the organization
• Direct persons to correct destination – offices, meeting rooms, Board Rooms
• Deal with queries from the public and customers
• Ensure knowledge of staff movements in and out of the organization
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support to all staff members
• Prepare correspondence and documents
• Receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize conference and meeting room bookings
• Co-ordinate meetings and organize catering
• Monitor and maintain office equipment
• Control inventory relevant to the reception area
• Ensure tidy, healthy, and clean reception area at all times in addition to public areas – meeting rooms, conference rooms, pubic toilets, compound area, etc.