About the job

Are you passionate about growing in the lending or automotive industry?

Do you have an eye for detail and impressive investigative skills?

Are you energetic and a great communicator?

Do you want to work with a company that loves to promote from within?

If this sounds like you, we’d love to meet you!!

Who We Are

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance subsidiary of Fairstone Bank. Come join Fairstone Financial as a Junior Income Verifier. Be part of Canada’s leading provider of responsible lending solutions to serve Canadians.

At Fairstone we invest in our teams. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

Come join Fairstone Financial as a Funding Verifier.

Be part of Canada’s leading provider of responsible lending solutions to serve Canadians.

At Fairstone we invest in our teams. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

What We Offer

• Professional Development: Paid coaching Training, paid eLearning courses (Fairstone University) an opportunity to build your customer service, sales, leadership skills and furthermore.
• $2000 to $5000 Employee Referral Program
• Employee Discounts; Phone plans, gym membership and many retailers’ discounts
• Up to $3000 on Education Support
• Base salary, with multiple incentives to give you an overall comprehensive compensation!
• Reward program with the opportunity to collect points for travel or goods!
• We offer 3 weeks of vacation, an additional 6 days to use at your convenience (wellness days) in addition to financial statutory holidays.
• Pension up to 6% Contribution program as follow: 3% company donation, and up to 3% more to match your contribution.
• Comprehensive benefit package; adjustable to your needs (with access to virtual healthcare)

A Regular Day For a Funding Verifier Will Include

• Review loan transactions for documentation/credit/rate compliance with internal funding policies
• Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standards and turnaround times
• Follow up with assigned dealerships to resolve pending/missing items for funding via phone, fax and email, communicate and resolve complex contract issues
• Process any documents received such as contracts and trailing documents
• Provide lost/missing contract research as needed
• Update records of customer interactions, process customer accounts and file documents
• Execute detailed document review ensuring all assigned documents are accurate, complete, properly executed, and registered as required
• Provide prompt, efficient, detailed customer-oriented service to all stakeholders
• Emails internally and externally in a timely manner
• Professional and pleasant messaging to our dealerships through our platform in real time and immediately

Must haves!

• You possess excellent verbal and written communication skills
• You thrive in a fast-paced, ever-changing environment
• You possess an exceptional attention to detail while operating under a sense of urgency
• You have strong analytical and arithmetic skills
• You know your way through advanced internet browsing and have amazing investigative skills
• You have strong phone contact handling and active listening skills
• You can prioritize allocated workflow seamlessly
• You are tech savvy and know your way through Microsoft Office Suite and Outlook

Extra- Awesome To Have

• You possess excellent verbal and written communication skills in French
• Previous experience in a lending, automotive related business, or financial services
• You have a high level of accuracy and consistency in document verification and disbursement release
• Post-secondary education in Finance or Business Administration

Working condition

• You have flexible availability to work. Working hours can range anywhere between 9 AM to 9 PM EST Monday to Friday with alternating Saturday shifts; schedules are completed a month in advance and shifts are rotating.

WE ARE PROUD TO BE: Montreal's Top Employers 2022 by Canada’s Top 100 Employers!

We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.

WE ARE PROUD TO BE: Montreal's Top Employers 2023 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.