JOB DETAILS:
Position: Operations Manager

Aventus Group is an international group of Fintech companies. We have been creating and developing our products on three continents for over 13 years.

Currently, we are in search of an Operations Manager for one of our microfinance companies in Tanzania. Join Aventus Group and become an integral part of a large community of professionals shaping the Fintech landscape worldwide!

Our ideal candidate:
• Proficiency in English at least upper intermediate level.
• Willingness to relocate to Tanzania.
• Deep understanding of collection processes (creating a strategy for managing problematic loans using technical collection tools, communication with IT teams, and external contractors for integration of technical solutions).
• Minimum 3 years of experience in a similar position.

• Clear understanding of the microfinance sector, PDL/installment product, and business management specifics.
• Successful experience in retail lending (microfinance institution or banking sector).

• Excellent business development skills and organizational strategy building.
• High level of responsibility and self-organization.
• Strong leadership and management skills.
• Experience in team development and motivation.
• Negotiation skills and ability to defend the business position.

Your responsibilities will include:
• Coordination with all stakeholders related to the company’s current operations (HQ, partners, etc.).
• Representing the company’s interests in the market, including regulatory authorities.

• Developing the company’s operational activities (blocks – Collection, Verification, Call-center, Telesales, HR).

• Monitoring operational and financial results relative to plans and budgets.
• Ensuring a high level of service for customers.
• Building and managing the team.
• Configuring the required infrastructure in areas such as Collection, Verification, Call-center, Telesales,
• Implementing operational systems, processes, and policies to support the organization’s mission and company goals.
• Operational reporting.
• Experience with Webitel is desirable.

If you are interested and are qualified for this role, kindly send your CV to: HRTanzania@aventusgroup.com indicate the position you are applying as Subject of the email
Only shortlisted candidates will be contacted