JOB DETAILS:
Job Title: Zonal Manager- Operations
Department: Operations & Warehouse
Location: ZONE: SOUTH, NORTH , LAKE
No of direct reports: 10+

About the company:
Our client is a food-tech company focusing on efficient distribution of foods from farm to market. It has an extensive operations and logistics team that works around the clock to achieve the highest distribution efficiency in the industry.

With the growth experienced and now is your chance to join a company where you will have influence! We are a lean company who asks a lot of its talented workforce and in return give you the opportunity to be part of a major player in the food-tech and distribution space.

If you are energized by solving large-scale challenges, come work with us.

Job Summary:
The Zonal Manager is responsible for managing a high-volume, pick, pack and ship fulfillment/collection center operations and is the main point of contact between the Managers/HOD’s, Management Team, Warehouse, Logistics leaders and associates. The responsibilities include overseeing the day-to-day operations of the collection/fulfillment centers, shipping daily related orders, receiving materials, inventory management, demand/supply and order management planning, quality control, safety, and reporting.

A successful Zonal Manager is a motivational leader, responsible for engaging their team at every start of the day to achieve the highest levels of performance, safety, quality and attendance.

Duties and Responsibilities:
• Lead, manage and direct associates to meet or exceed operational goals and targets , as well as monitoring performance, quality, and providing coaching and development
• Establish and measure against Key Performance Indicators to make ongoing improvements and enhancements

• Accountable for ensuring accuracy and on-time shipments, appropriate staffing levels and people utilization, and ensuring product quality; provide periodic reports to the Management; work cross functionally with other departments to ensure goals are aligned
• Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed

• Directing and ensuring top services to farmers/customers
• Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met

• Maintain health and safety standards within the collections centers and promote a positive health and safety culture onsite
• Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules
• To ensure the vehicle /equipment are in right place and in good conditions

• Coordinates and monitors the contents of shipments that leave one of the centers (collection or fulfillment centers)
• Assists with training Material Movement Team
• Plan, assign, and direct
• Rewarding and disciplining employees and addressing complaints and resolving
• Involved in Multi-disciplinary steps that directly drives the company’s Continuous Improvement Process and Policies

• Responsible for On the Job Ensures compliance with Comprehensive Safety Procedures.
• Effectively manage the fleet at his /her center
• Use associated information systems to coordinate and control fleet

Qualifications and Experience:
• Bachelor’s Degree /Masters in a business-related field with a focus on supply chain, logistics, or other operational type fields /Agriculture
• 3+ years of progressive experience in a fast-paced, high-volume distribution operation which included automation

• A Minimum of 2+ years prior experience managing a team; demonstrated leadership skills and ability to manage staff
• Experience in a B2C or E-Commerce warehouse operation preferred
• Extensive experience as a farm manager with hands-on capacity

Working Conditions
• Exposure warehousing equipment hazards and varying temperatures in collection/fulfillment Centers
• Flexibility to travel to various collection/fulfillment centers, farmer’s/vendors locations and corporate office
• Regularly required to stand, sit, talk, hear, and use hands and fingers while performing the duties of this job
• Reasonable accommodations may be made to enable individuals to perform essential functions
• Flexible and dynamics field operations

Knowledge, Skills and Abilities or Required Competencies:
• Strong decision making and problem-solving skills
• Project Management skills
• Comfortable communicating and collaborating with different personalities, cultures, and experience levels; promoting a culture of safety, inclusivity, and respect
• Time Management skills
• Strong background using Mobile Apps for works such as Farmer Group Software, QuickBooks, ERP Systems, Sales Force Automation, etc
• Proficiency using Microsoft Office
• Knowledge of Lean Manufacturing principles and tools
• Logistical skills
• Tech savvy
• Analytical, problem-solving, and decision-making skills
• Good verbal and written communication skills
• Strong interpersonal skills

Working Condition or Company Culture:
• Detail-oriented: Quality and Precision-focused
• Stable: Traditional, Stable, Strong processes
• People-oriented: Supportive, Accept Diversity and Fairness-focused
• Team-oriented: Cooperative and Collaborative

Kindly help me post this role. CVs to be received by this email career@ihctz.co.tz