Duties and responsibilities

• Welcoming patients and visitors, answering the telephone and answering any inquiries.
• Scheduling appointments and keep those appointments on time.
• Assisting patients with completing necessary forms and documentation
• Keeping a clean and calm office area
• Registering patients, processing billing and payments using medical software
• Faxing, Scanning, filling and mailing documentation
• Comforting distressed patients
• Booking and organizing staff and doctor meetings

Qualification and experience:

• Certificate or Diploma or Bachelor level of education
• Excellent Written and Oral communication skills in Swahili and English
• Competency in Computer applications ie. Word, excel and PowerPoint
• Must have ability to handle stressed clients.
• Not more than 40 years
• Experience in the use of medical software will be added advantage

NB: About 90% of work is performed by Computer so the applicant must have Computer knowledge.