Role description

The overarching role of the HR Officer consists of optimizing the human resources available to the company.
This means representing company interest to employees, and advocating employee interest to senior management and shareholders. The HR Officer reports directly to the General Manager.
The HR Officer translates company strategy into HR strategy & policy together with senior management, and ensures implementation. Recruitment, retention, remuneration & benefits, learning and development are all part of the portfolio to create a conducive work place and an effective work force.

Tasks & Responsibilities
Strategy
• Understand company needs for work environment and work force, and develop appropriate HR strategy & policy to support it
• Strategy is translated into effective HR processes & meaningful systems, using defined KPIs
• These KPIs are monitored, reported, and driven on; e.g. retention, recruitment, and productivity rates, sick leave, hours worked, overtime, etc.
Governance
• Knowing compliance requirements relevant to the company & their status
• Monitors, reports on and ensures compliance in areas of local labour requirements, work permits for international employees, and social certification
• Supporting management where necessary in their field to ensure all human resource needs are met
• Liaises with authorities (labour, NSSF, OSHA) where necessary
Administrative
• Manage & secure employee files with all required documents
• Prepare Employers Warnings if assigned by the general manager
• Ensure swift and smooth work permit applications for foreign employees
• Set up compliant & effective contracts
• Leave & benefits planning & administration together with appropriate management
• Organize & facilitate Employee Performance review cycles
• Develops & monitors education plans, performance progress etc.
• Responsible for compensation fitment, payroll processing, imbalance correction
• Monitoring the market trends on salaries and wages for all levels
Employee functioning & activities
• Company confidant: listens when necessary, is discreet, and resolves conflict appropriately
• Ensures appropriate & effective communication to all employees about corporate decision making, in charge of communication and responsible for keeping employees up to date on relevant issues
Who we are looking for

Education & experience

• Minimum bachelor’s degree in HRM or related
• Minimum 5 years HRM experience, preferably in a similar environment
• Working knowledge of labour laws, social certification schemes
• Experience in international work environments and work permit processing
• Digitally fluent, and comfortable with HR administration
• Languages: fluent Swahili and English (written & spoken)