We are seeking a highly experienced and passionate Tour Consultant with exceptional expertise in designing and managing world-class safari experiences to join our Safari sales team in delivering personalized, unforgettable journeys for our clients. The ideal candidate will possess a strong blend of leadership, decision-making abilities, exceptional customer service skills, and a meticulous eye for detail. Extensive knowledge of Tanzania’s diverse destinations, including Zanzibar and the Northern, Western, and Southern Circuits, is essential to deliver outstanding travel experiences.

Job Location: Arusha

Responsibilities:

• Prepare itineraries and quotes for the client and handle all inquiries from the beginning until booking confirmation.
• Communicate with clients via email and phone in a friendly and courteous manner and give accurate and consistent information.
• Responding and handling agent inquiries by e-mail and phone, converting inquiries from clients, both on the phone and by e-mail, into actual sales estimations.
• Ensuring updating of all the relevant information on the itinerary, i.e., Client’s safari package, allergies, picking time, and landing off at the airport, also dealing with last-minute changes.
• Provide expert advice and personalized tour planning for clients interested in Tanzania destinations.
• Maintain in-depth knowledge of Zanzibar, Northern, Western, and Southern Circuit attractions, accommodations, and activities.
• Deliver excellent customer service, addressing client inquiries and resolving issues efficiently.
• Working seamlessly with the reservations, finance, and operations teams to ensure customer satisfaction.
• Good knowledge of sustainability and its practices.
• Other duties as outlined by the Management.

Requirements:

• Have a blend of sales acumen, destination knowledge, and attention to detail, along with a deep commitment to providing superior customer service.
• Experience in the Tourism and Hospitality Industry
• Focus on great Customer Service and passionate about creating unforgettable Tanzania Experience for Clients

Experience:

• Minimum 3-5 years of experience as a Tour Consultant in the Tourism Industry
• Good knowledge of Wildlife, Tanzania, and its national parks.
• Good knowledge of accommodation found in and outside the parks and their specifications.

Package includes:

o        Attractive salary package. o     Health insurance for the candidate with immediate family. o    Lunch and Transportation

If you feel that you meet the criteria for any of the above positions, please send your CV, Cover letter, and Professional Certificates to careerintanzania@gmail.com. The subject should read the post you are applying for. YOUR EMAIL SUBJECT MUST READ “APPLICATION FOR TOUR 

CONSULTANT.” An email without the above Subject will not be considered.

Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.