JOB DETAILS:

Key Job Functions
Reporting to M-KOPA stock point from 8:30 am to 5:30 pm, Monday to Saturday
Stock management: Physical and system stock receipt and issuance; and stocktaking
Customer service: Log and resolve all customer issues and assist customers in their inquiry
Branding: Ensure that all posters and marketing materials are visible, and present themselves diligently as the face of M-KOPA Sales

Experience/ Skills & Competencies/ Licences & Certifications/ Education Required

• At least 1 year of experience in customer care or sales, preferably in a phone-selling company
• Front office management is an added advantage
• Computer literate
• College diploma in any field or tertiary training in customer service