About the job

Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, CopperTree. Have you got what it takes?

The strength of a company’s customer service offering can make a huge difference to its retention rates, directly impacting profitability. On average, companies with the strongest omni-channel customer support strategies retain customers up to 3x better than their competitors.

At CopperTree, we are helping companies provide exceptional omni-channel support to their customers. Our subscription model for cloud-delivered customer care products means SMBs can serve their customers across live chat, email, Facebook, and Twitter at a fraction of the cost of the legacy players.

To ensure our offering is future-ready, our focus is on moving customers from legacy-hosted products to our SaaS solution. We need someone to help us do that. The ideal candidate for this role is an experienced C# developer and SQL Server expert who is familiar with Azure. This is not a position for those who don’t like reading source code or writing database queries.

Our team supports multiple enterprise software products and our library of software products will continue to grow. Not only will you have the opportunity to learn and work with these products, but you will also become a deep technical expert in migrating legacy systems to the cloud infrastructure. If you would love to be faced with new and complex challenges every day, apply to join us now!

What You Will Be Doing

• Migrating customer data from legacy platforms to the cloud infrastructure

What You Won’t Be Doing

• Working on the same product all year
• Addressing user-specific requests or conducting customer-facing issue resolution

Software Implementation Consultant Key Responsibilities

• Driving customer adoption of our cloud delivered solutions by migrating data from legacy platforms and integrating our solutions to achieve a more efficient way of working.

Basic Requirements

• Professional experience coding in C#
• Professional experience using Microsoft SQL Server
• Familiarity with Azure

About CopperTree

CopperTree is the simplest omni-channel customer care solution for small and medium businesses or branch offices.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with Crossover

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

What to expect next:

• You will receive an email with a link to start your self-paced, online job application.
• Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.

Important! If you do not receive an email from us:

• First, emails may take up to 15 minutes to send, refresh and check again.
• Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
• Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
• If all else fails, just reset your password by visiting https://www.crossover.com/auth/reset-password if you already applied using LinkedIn EasyApply.