Slot shop – Slot Attendant / Cashier

at SJT
Location Dar es Salaam, Tanzania, United Republic of
Date Posted December 1, 2021
Category Accounting
Cashier
Finance
Management
Job Type Full-time
Currency TZS

Description

Description

Full Job Description:
The Slot Attendant / Cashier is responsible for quickly and accurately performing fill, jackpots on machines and good customer care. A Slot Attendant / Cashier walks the casino floor, making themselves available to assist customers and provide friendly, courteous service at all times. Displays attentive, upbeat, and enthusiastic behavior. Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives. Responds to the right customers in the right order for service requests. Verifies and countersigns all hand paid and received money. Keeps slots areas and offices clean, secure, and well maintained. Professional appearance, excellent personal hygiene and phone etiquette is a must. Courteous, friendly, outgoing personality is essential. Good organization and communication skills required. Promotes and cross sells Casino brand amenities and property events. Increases customer base by promoting Total Rewards and Bonus games. Actively stays informed of continually changing promotional events and services.

Technical Proficiency:
Corrects minor machine malfunctions. Maintains monetary and paperwork accuracy within department standards. Accurately pays jackpots and wins. Performs buy-in transactions with slots players. Counts down and reconciles bank/wallet at the end of shift.

Qualifications:
Must possess a high school diploma or equivalent.
Must be able to mentally add, subtract and comply with company and departmental directives, policies and procedures.
Must possess excellent customer relations and communications skills, both written and verbal.
Must be willing to work any day of the week and any shift.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.