We are looking for a professional and customer service-oriented Shop Manager to oversee daily operations at our shop. As the shop manager, you will supervise the operational and organizational standards of the shop. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Requirement

• Motivate the team to meet sales objectives by training staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hire, train, and oversee new staff.
• Respond to customer complaints and concerns in a professional manner.
• Develop and arrange promotional material and in-shop displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items.

• University graduate
• English literacy
• Trustworthy
• Retail management experience
• Great math skills sufficient to complete orders, calculate
• inventory and manage cash registers
• Multitasking skills
• Time management
• Assessing employee performance