OB DESCRIPTION

You will be responsible for managing a large number of security personnel delivering different security services on customer sites.

You will be supporting the development, operations and profitability of your assigned area through ensuring the best possible business performance, contract compliance and delivery.

ROLE AND RESPONSIBILITIES

This is typically a full time role with guaranteed hours, although you may be required to manage operations which are running 24x7 and therefore be available for emergencies outside of normal working hours as well.  Flexible working arrangements may also be available. You may be based at a large single site or branch or be responsible for a number of sites in a designated area.

Your responsibilities could include:

·         providing support, absence management, discipline and grievance, and recruitment activities

·         Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure

·         Acting as a role model and always behaving in line with our company values

·         Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities

·         Managing contractual budgets in line with financial targets

·         Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract

·         Ensuring there are sufficient trained, licenced and vetted staff working at all times to meet customer and contract requirements

·         Ensuring contract required training and screening / vetting has been completed for all security staff

·         Developing professional customer relationships, responding appropriately to customer requests and concerns

·         Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.

·         Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules

SKILLS AND EXPERIENCE

·         10 years experience of working within the security industry

·         A valid security industry licence or accepted certificate of security competence

·         Excellent verbal and written communication skills, interacting both internally and externally

·         Excellent customer service skills

·         Excellent organisational skills

·         Ability to successfully manage a team

·         Track record of working in a fast paced and demanding environment

·         Completed courses such as Safety, Arms, Security, Fire etc etc

·         Police background is a bonus

SALARY: Senior level for the right candidate