Reports to: Branch Manager

Location: Upcountry branches and Financial Service Centre
Number of vacant positions: 4

Supporting new and current clients on loan and credit products:
 Setting up meetings with clients to obtain information on their loan needs;
 meeting and interviewing credit applicants in order to determine risk factors;
 determining the most suitable loan option; and
 Providing guidance on the lending process.

1. Assisting the Manager, before the loan’s approval or rejection, by ensuring the client meets the requirements to obtain a loan:
 Collecting information and processing each file to the closing stage;
 contacting other financial institutions to verify the financial background of loan applicants;
 examining applicants’ assets and finances;
 analyzing the applicants’ capability to repay loans by conducting a thorough assessment on creditworthiness; and
 submitting a detailed report regarding any abnormality on the processed file.

3. Ensuring the repayment of approved loans and credits:
 Ensuring that all related paperwork follows regulations and standards;
 ordering appraisals to be conducted on applicants’ properties and reviewing the title insurances;
 calculating payment schedules; and
 monitoring clients in order to guarantee their timely payment and maintain portifolio at risk at maximum of 3%

4. Maintaining detailed records on the transactions executed daily:
 Organizing all paperwork and updating database systems; and
 keeping a thorough daily record of every activity and incidence held at the institution.

5. Processing, reviewing, and completing loan and credit requests:
 Verifying the documentation contained in each application; and
 submitting the application to the manager for the credit or loan’s approval or rejection.

6. Contributing to ongoing professional business development activities:
 Cooperating with the bank’s endeavor of achieving a gross revenue and net operating income objectives;
 working alongside colleagues to gather marketing information, statistics, and trends; and
 building and maintaining an important customer base.
 Drafting all administrative paperwork including reminders, warnings, and updates in order to inform customers on relevant financial matters on theirs accounts and their status.
 Ensuring compliance with all internal control and established policies related to loan products in order to guarantee transparency in every application processed. 

Daily tasks

 Contacting and setting up meetings with prospective and current loan clients.
 Interviewing loan applicants in order to determine and evaluate all risk factors.
 Communicating with other financial institutions to request details on clients’ creditworthiness.
 Promoting the institution’s services and assisting clients in determining the most suitable loan to meet their financial objectives and needs.
 Submitting the processed applications to the manager with the observations found in order to approve or reject the loan.
 Keeping loan files and clients’ information up-to-date by completing credit and loan documentation, preparing detailed reports, and maintaining comprehensive computerized records.
 Attend clients either in group meetings or individually
 Providing good quality of customer service according to company policies.
 Researching, gathering, and analyzing data to make effective and profitable decisions.

If you fit the description, please send you application and CV to hr@yetumfplc.co.tz

Application will be evaluated on rolling basis until a suitable candidate is hired.