Job Summary:

Join our customer's dynamic team as a Sales Associate - AI trainer, where you'll play a key role in shaping the future of AI-driven retail experiences. This unique position blends your sales expertise with advanced AI training, directly impacting the intelligence powering next-generation retail tools.

Key Responsibilities:

• Act as a subject matter expert (SME) for sales-related AI training, leveraging deep knowledge of retail sales processes.
• Collaborate with AI development teams to provide real-world insights and feedback on retail sales personas.
• Develop and curate training materials that simulate authentic retail sales situations, including handling objections and closing sales.
• Review and enhance AI-generated conversations, ensuring accuracy, professionalism, and effectiveness in sales scenarios.
• Participate in beta testing and provide actionable feedback to improve AI performance in customer engagement tasks.
• Document and report patterns or inconsistencies observed in AI-driven sales interactions.
• Stay current on industry trends, best practices, and emerging retail technologies.

Required Skills and Qualifications:

• Proven experience as a Retail Salesperson, Sales Associate, or in a similar capacity (e.g., Car Salesman, Sales Representative).
• Exceptional written and verbal communication skills, with a keen attention to clarity and engagement.
• Strong understanding of consumer behavior, sales tactics, and closing techniques in retail settings.
• Ability to translate real-world sales scenarios into clear training data and documentation.
• Detail-oriented, with a knack for identifying inconsistencies or opportunities for improvement.
• Comfortable working remotely and independently, while collaborating with cross-functional teams.
• Proficient with digital communication and collaboration tools.

Preferred Qualifications:

• Previous experience in AI training or conversational data annotation.
• Exposure to technologies shaping the retail industry, including e-commerce and automation.
• Enthusiasm for continuous learning and innovation within the sales and AI landscape.