Sales Administrative Officer

at Dangote Industries Limited
Location Mtwara, Tanzania, United Republic of
Date Posted January 11, 2022
Category Management
Sales and Marketing
Job Type Full-time
Currency TZS

Description

Position : Sales Administrative Officer

We are looking for Sales Administrative officers.

Key Duties & Responsibilities

  • Payment confirmation
  • Daily order booking
  • ATC Creation
  • Open ATC management
  • ATC movement record keeping
  • ITA creation
  • Issuance of ATCs to transport department/customer/customer representative
  • Company order creation procedures compliance
  • Sales officer/coordinator team coordination (for order creation)
  • Transport and logistics coordination (to ensure seamless dispatch)
  • Compilation of customer service sales report
  • Maintenance of strict customer account statements confidentiality
  • Customer account balance confirmation
  • Customer queries management
  • Development and implementation of customer experience improvement tactics and strategies
  • Collation of periodic sales reports for review and submission to DCP Management
  • Alarm raising (in time) any observations, events or compliance breaches that have the potential to adversely impact sales operations
  • Identification and recommendation of sales operation improvement to the Head of Sales & Marketing
  • Execution of any other duties assigned by the Head of Corporates Sales or Head of Sales and Marketing

Skills And Competencies

  • Customer service management
  • Excellent communication skills both verbal and written (English and Swahili)
  • Strong leadership skills
  • Report complication
  • Problems solving skills
  • Teamwork skills
  • Computer skills –
  • MS Office Suite