We are currently hiring for the above role on behalf of our client in Arusha.
Job Summary:
To work alongside a small team and oversees the overarching aspects of the restaurant by ensuring smooth operation of activities in the eatery, bar and maintaining an excellent relationships with customers while strategically growing business
Desired attributes:
 At least three years relevant work experience in a busy restaurant,
 A Diploma in hospitality management, hotel Management and catering,
 A minimum of 2 years’ experience in sales in FMCG industry especially in hospitality industry.
 High level of integrity with excellent customer service skills,
 Ability to manage proactively and consistently,
 Well-developed communication skills person with ability to communicate orally and in written form,
 Ability to make timely decision-making through planning, information gathering and assessing alternative resolutions,
 Excellent interpersonal skills with a keen eye to conflict resolution,
 Adaptability and Cooperation capabilities Mentorship, Motivator, organized and able to delegate,
Duties
 Ensure customer satisfaction through promoting excellent service;
 Respond to customer complaints tactfully and professionally,
 Maintain quality control for all food and drinks served while managing inventory,
 Managing schedules, and ensuring compliance with all food health and safety requirements,
 Managing operations, workflow and perform opening and closing duties
 Creating and managing team schedules, oversee food preparation,
 Training new hires, overseeing staff, helping to resolve employee issues and disputes,
 Conducting marketing, promotion, and driving sales