Resident Manager Responsibilities:

• Assisting the General Manager to run the hotel
• Financial matters of the hotel including budget forecasting and control and training staff to correctly deal with the financial side of customer service
• Setting a good example of service excellence to those under his authority
• Training staff to meet service standard requirements
• Preparing and carrying out detailed marketing and sales plans
• Dealing with potential security problems and safety hazards
• Resolving on-site issues at the hotel (relating to guests, employees or the property) among many other duties.