Reservationist / Sales Consultant

at Serengeti Ark Safari Lodge
Location Serengeti, Tanzania, United Republic of
Date Posted September 3, 2024
Category Consultancy
Hospitality
Hotel / Restaurant
Job Type Full-time
Currency TZS

Description

JOB DETAILS:
Reservationist / Sales Consultant

We are looking for experienced Sales/ Reservationist qualified and energetic candidates to join our Reservation team as Res Request Reservations Consultant with broad knowledge of Tanzania

Reporting to General Manager

Location:  Arusha town

Duties & Responsibility
1. Receive bookings from Agent/ Tour Operators and book into Res requests
2. Receiving calls from Agent/ Tour Operator
3. To ensure all bookings are made correctly and payment are made
4. Process and issue detailed booking documentation to agent as required
5. Ensure that records are properly kept and archived per company policy
6. Make follow ups of provisional bookings and outstanding payments
7. Promptly confirm the bookings subject to available rooms and within defined booking policies

8. Collect, update ad communicate all necessary details concerning quests arrival to the lodge
9. Prepare reports as may be required from time to time
10. Issuing proper invoices and reservation summary
11. Process all necessary vouchers

Qualification
– 3 years of experience in similar position
– Excellent up to date computer skills (Excel, word, power point,)
– Must have good experience of using Res Request
– Ability to handle multiple task smoothly and with calm manner
– Able to work under pressure
– Goof customer care
– Demonstrate flexibility and teamwork, assisting Sales Manager and Accountants

Applying Instructions

Interested candidate with above criteria for the above positions, you can send the CV, cover letter and professional certificates to the following emails. M.liu@arktz.co 

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