1. To attend incoming calls;
2. To collect and compile information for internal directory;
3. To ensure proper recording and filing of staff particulars in the internal telephone and office directory;
4. To attend visitors and direct them to the respective officers;
5. To keep visitors records and advise accordingly;
6. To make sure visitors gets entrance permission from respective authority;
7. To perform any other related duties as may be assigned by the supervisor.

Holder of Certificate of Secondary Education Examination (CSEE) with at least three credits passes in English and Kiswahili plus Certificate in one of the following fields: Telephone Operation, Reception, Front Office, Front Desk Management or equivalent qualification from recognized institutions. Must be computer literate.