Receptionist II (2)

at Business Registrations and Licensing Agency (BRELA)
Location Dar es Salaam, Tanzania, United Republic of
Date Posted January 19, 2022
Category Customer Service
Management
Job Type Full-time
Currency TZS

Description

JOB SUMMARYNA
DUTIES AND RESPONSIBILITIESi.To respond on all enquiries and forward them to appropriate departments where necessary;

ii.To receive and connect incoming calls;

iii.To maintain electronic incoming and outgoing calls register;

iv.To receive and direct telephone calls from the general lines to appropriate officers;

v.To prepare timely and accurate reports;

vi.To test all the equipment and the lines to ensure they are in good working order; and

vii.To perform any other duties as may be assigned by the supervisors.

 

QUALIFICATION AND EXPERIENCEHolder of Certificate of Secondary Education Examination (CSEE) with at least three credits passes in English and Kiswahili plus Certificate in one of the following fields: Telephone Operation, Reception, Office Management, Front Office, Front Desk Management, Customer Care or equivalent qualification from recognized institutions. The candidate must be good in Public communication and computer literate.
REMUNERATIONBRELA 2