VACANCY FOR A RECEPTIONIST

Receptionist  shall  typically be stationed at the front  desk, serving as the first focal point of contact for incoming patients. Patients and visitors all expect  to  be greeted with a warm  welcome smile and assisted by a receptionist with n genuine and sincere interest in helping with whatever  they need.

Requirements skills

• Computer literacy
• Minimum of form six level, Diploma
• Customer Service knowledge
• Able to speak and writing English language
• Working experience in a hospital shall be considered an added advantage

Personal Attributes

• Ability to work under working pressure  environment
• Able to work day and night shifts including week ends and public holidays
• Team work player

Some  Main Duties:

• Greet and Assist Patients/Visitors and portray positive  Hospital  image
• Issuing of medical  forms for cash  and health insurance patients
• Receiving, keeping and  returning patients  medical cards
• Ensure each  Patient  is  registered  into   Hospital management  system  including  emergency patients.
• Provide the required paperwork to patients or accompanying friends  or family  to be completed for registration as per each insurance protocol.
• In coordination with OPD Nurse assist emergency patients for urgent attention including paper works.
• Direct patients  to the required triage clinics or cashier office.
• Properly schedule  appointments  for  various  visiting  specialists  and  provide  courtesy  calls  to patients  to remind  them of an upcoming appointment.
• In charge of answering phones  and assisting  callers with any information they need.
• Maintain an organized environment, office organization to maximizing patient flow to avoid long queues or crowded waiting OPD area.
• Any duties  that may arise

Interested candidates who meet our requirements may apply through below emails from 7th April , 2025 up to 12th April 2025.

Each application should attach a detailed CV, copies of all academic certificates, application letter and any other documents seem necessary to below email.

Email: hr@pkitengule.com