Receptionist

at Source and Build Limited
Location Dar es salaam, Tanzania, United Republic of
Date Posted May 15, 2020
Category Customer Service
Job Type Full-time
Currency TZS

Description

Job Summary

We are looking for a motivated and results-driven Receptionist to join our growing team

  • Minimum Qualification: Unspecified
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description

We are looking for a motivated and results-driven Receptionist to join our growing team. The individual in this role would be responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure job done.

 

Receptionist Job Responsibilities:

  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Informs visitors by answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories.
  • Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
  • Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.

 

Receptionist Qualifications / Skills:

  • Telephone Skills
  • Verbal Communication
  • Listening
  • Professionalism
  • Customer Focus
  • Organization
  • Informing Others
  • Handles Pressure
  • Supply Management

 

Nice to Have

  • Diploma preferred but not required, relevant experience is sufficient
  • Experience with emails and sales platform
  • Previous experience with Microsoft Office software preferred
  • Age between 18-25
  • Familiarity with phone systems