Quality Control Manager

at Alternate Doors Consulting
Location Arusha, Tanzania, United Republic of
Date Posted March 20, 2025
Category Management
Quality Assurance
Job Type Full-time
Currency TZS

Description

We are looking for a Quality Control Manager.As a Quality control manager, you be in charge of general management andSupervising in the company and the head office, with emphasis on management and quality control of all the lodges & camps falling under the company’s umbrella.
Responsibilities :

  • In charge of smooth running and quality of the company’s camps & lodges:
  • Quality of F&B and all other guest service in all camps to the highest guest satisfaction.
  • Visit all lodges/camps for the purpose of quality control and act as relief manager.
  • Quality of housekeeping, rooms and main areas.
  • Maintain a good relationship with respective authorities (i.e TANAPA, Village leadership and TAWA)
  • Revitalize lodge/camp interiors when necessary
  • An awareness of developments within the food and lodge industries, as well as international trends in hospitality
  • Assist the COO to manage the HR functions of the company
  • Directly responsible for ongoing “on the job” staff training in F+B and housekeeping.
  • Oversee and appraise employee performance within direct supervisory range
  • Helping people to work independently to the best of their ability.
  • Cost control:
  • Implement and strengthen camp admin systems together with the COO.
  • Work closely with the company’s stores & purchasing department to reduce cost of sales.
  • In coordination with the COO and the stores & purchasing manager improve the camps stores and stock control systems.
  • Regular spot checks of stock sheets to ensure that stock takes are recorded accurately

Required profile for job ad : Quality Control Manager - Arusha

  • Strong knowledge of all hospitality fields especially F&B and Housekeeping.
  • Prepared to spend time in the bush.
  • Detail orientated and ability to train.
  • Proven work experience in this field.
  • Preference will be a candidate with a background in hospitality training and experience
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