About Airalo

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect .

About You

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About The Role

Position: Full-time / Employee

Location: Remote-first

Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

You will support in deploying the Design vision for highly successful Airalo products; B2C, B2B, and internal tools. You are an experienced practitioner when it comes to working cross functionally, having previously worked with Product Management, Research, Engineering, and Brand teams. You have an outstanding eye for detail, and a desire to ensure that everything that you work on is of the highest quality, consistency, and comprehension.

Mutual learning and growth is key to the success of your role. You take pride in seeing others succeed as a result of your support and collaborative approach to problem solving.

Responsibilities Include But Are Not Limited To

• Designing high-fidelity user interfaces for native mobile (Android & iOS) and web applications
• Collaborating on process flows, wireframes, interactive prototypes, user journeys, and Design System assets for the Development and other disciplines to follow
• Collaborating and working closely with the Director of Product Design and Product Designers, Product Managers, Developers, Engineers, and Researchers
• Continuously finding ways to improve the product(s) user experience
• Working with peers and members from the Research & Insights team to test and refine the product, and various pre and post-service journeys
• Take an insight-led, research-based position
• Keeping up with the latest design trends and processes

Must-haves

• 3-5+ years or similar of dedicated experience in Product Design
• Ability to clearly communicate ideas and rationale behind them
• Experience designing and testing native mobile and web applications
• Excellent written and verbal communication in English - ideally with experience crafting copy
• A strong portfolio demonstrating your skillset - online or downloadable PDF
• Advanced knowledge of Figma
• Previous experience working with Pattern Libraries and Design Systems
• Working knowledge of native Android & iOS design guidelines
• Understanding of responsive design for mobile and web applications across the spectrum of various screen sizes
• Familiar with the creation of process and production assets (flows, wireframes, prototypes, Design System assets etc.)
• Experience balancing user-centred feedback, research, and business goals in order to deliver the best end-product
• Worked from inception to delivery on at least one native mobile or web application as a Product Designer
• Previous experience of conducting research activities

Good-to-have

• Experience working within Lean and / or Agile processes, knowledge of relevant practices and tools e.g., JIRA etc.
• Prior work experience in telecommunications
• Knowledge of eSIM and GSMA related technologies and services
• Embraced AI and has examples of how this has improved the design workflow.