The ideal candidate will be responsible for maintaining and improving our current network configuration and infrastructure including Clients site installations. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking.

Responsibilities

• Install and maintain various Internet and related services on the client’s side using either Optic Fiber cable or Microwave Wireless Equipment operating at different frequencies, as well as configuration of TCP/IP protocols.
• Build and maintain various Networks such as WAN, LAN and VPN on client’s side.
• Maintain Company’s Network infrastructure including its fiber optical backbone, repeaters, as well as towers.
• Create and implement viable solutions and follow through to ensure problem is resolved to the satisfaction of all parties.
• Ensure that no trouble ticket or clients complain remains pending and present a thorough daily, weekly and monthly report to the Management.
• Configure and operate routers and switches
• Evaluate and resolve client problems promptly
• Monitor network performance and make recommendations based on performance analysis
• Carry out weekly and monthly analysis of the problems reported by our clients and find ways to reduce them.

Qualifications and Skills

• University degree in Computer Science/ Information Technology/Telecommunications.
• Minimum of 2 years' of experience with network administration
• Good knowledge and working experience of various Networks such as LAN, VPN, Fiber Optic, microwave wireless technologies as well as extensive knowledge on configuration and troubleshooting of TCP/IP protocols.
• Practical networking experience in setting up, testing, configuration and troubleshooting of networks/ Knowledge on Wireless Technologies, RF transmissions and Fiber Optical Networks
• Working knowledge of network devices (routers/switch testing and configuration)
• Proficiency in both Windows and Linux based operating Systems
• Ability to work independently, be a team player and be able to accomplish a given task with minimum supervision.
• Possess excellent customer care and clients handling skills.
• Be able to communicate excellently with good command on both oral and written English and Kiswahili; to clearly and concisely provide information, explanations and instructions and to elicit information from others with varying levels of understanding.
• Must possess very good analytical, troubleshooting as well as technical faults reporting skills.
• Problem solving skills to independently recognize define and identify resources available to solve problems.
• Possess a class ‘C’ clean driving license
• Willing to walk extra miles and demonstrate flexibility in order to handle chores more efficiently.
• Interpersonal skills to establish and maintain a friendly, welcoming environment to demonstrate understanding, compassionate and caring manner to maintain a courteous and calm demeanor