Lodge Manager

at Starrich Consulting International
Location Dar es Salaam, Tanzania, United Republic of
Date Posted July 15, 2024
Category Hospitality
Management
Job Type Full-time
Currency TZS

Description

Missions:

  • Greet guests and assist them with check in and check out, and be available at any time to answer questions or address issues
  • Inspect rooms and common areas for cleanliness, and ensure that rooms are set up correctly for new guests and that everything is in good repair
  • Supervising and managing all lodge staff to ensure smooth operations
  • Ensuring guest satisfaction through exceptional customer service
  • Overseeing daily activities such as check-ins, reservations, and housekeeping
  • Managing budgets, expenses, and financial transactions related to the lodge
  • Handling guest complaints and resolving issues promptly
  • Training staff on protocol during crises situations
  •  Working closely with local authorities, medical personnel, and other concerned parties in case of emergencies
  • It will be the duty of the lodge Manager to manage the business, using the following skills: Planning, organizing, implementing, monitoring, evaluation and reporting
  • Assist with meeting guest requests and ensuring that all staff provides the highest level of customer service.

Required profile for job ad : Lodge Manager - Dar es Salaam

  • Supervising and managing all lodge staff to ensure smooth operations
  • Ensuring guest satisfaction through exceptional customer service
  • Overseeing daily activities such as check-ins, reservations, and housekeeping
  • It will be the duty of the lodge Manager to manage the business, using the following skills: Planning, organising, implementing, monitoring, evaluation and reporting.
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