IT Technician

at Metro Life Assurance
Location Dar es Salaam, Tanzania, United Republic of
Date Posted January 3, 2022
Category Insurance
IT / Information Technology
Job Type Full-time
Currency TZS

Description

Description

We are looking for a qualified IT Technician who will install and maintain Windows based computer systems and Active Directory networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.

A successful IT Technician must have a thorough knowledge of computer software and at least basic knowledge of computer hardware (for 1st level troubleshooting) and a variety of internet and desktop applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize business operations.

RESPONSIBILITIES

  1. Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  2. Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  3. Install and configure appropriate software and functions according to specifications
  4. Develop and maintain local networks in ways that optimize performance
  5. Ensure security and privacy of networks and computer systems
  6. Provide orientation and guidance to users on how to operate new software and computer equipment
  7. Organize and schedule upgrades and maintenance without deterring others from completing their work
  8. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  9. Maintain records/logs of repairs and fixes and maintenance schedule
  10. Identify computer or network equipment shortages and recommend accordingly

REQUIREMENTS

  1. Proven experience as IT Technician or relevant position
  2. Excellent diagnostic and problem-solving skills
  3. Excellent communication ability
  4. Outstanding organizational and time-management skills
  5. In depth understanding of diverse computer systems and networks
  6. Good knowledge of internet security and data privacy principles
  7. Degree in Computer Science, engineering or relevant field
  8. Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)