CAREER OPPORTUNITY:

IT Support Intern

Access Microfinance Bank Tanzania Limited (AMBT) is a Microfinance Bank with very strong international shareholders such as AccessHolding, International Finance Corporation, KfW, African Development Bank and MicroVest. AMBT’s vision is to be committed to the development of financial systems that support social progress by rendering services to all people with the same ambition for excellence and quality.

Access Microfinance Bank Tanzania Limited is offering an excellent short-term career development opportunity for experienced and highly motivated professional applicants. In order to support our expansion process, we are looking forward to recruit self-motivated and enthusiastic individual to join our IT department in the position of “IT Support Intern” for the period of 6 months.

 Duties and Responsibilities:

• Maintains current inventory records of computer hardware, software and related components and their status
• Documentation of problems, work activities, configuration data (system data) and maintaining of pc working knowledge
• Sets up new PCs, incorporates appropriate hardware and software into new systems, tests new hardware components and software applications
• Operating and maintaining desktop computer hardware and software of various computer systems (PC, printers and peripheral equipment)
• Ensure continuity of banking operations
• Ensure proper monitoring of periodical IT reports within the department
• Installs, modifies, and makes repairs to microcomputer hardware and software systems and provides technical assistance to end users in operation of hardware and software
• Monitor, respond and resolve issues and requests received from users via email, telephone or the ticketing system in use; re-assign / escalate tasks internally if not within their scope of work.
• Troubleshooting hardware & software issues.

Requirements and Baseline Skills

• A strong sense of responsibility and integrity
• A good track of solving problems and providing solutions.
• Communication skills
• Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications.
• Ability to determine computer problems and to coordinate hardware, software and/or network solutions.
• Ability to analyze and resolve basic computer Problems.

Please send your application letter and CV by email to career@accessmfb.co.tz. Certificates and other relevant documents will be required at this stage of application. Application letter should explain why you fit for this position.