IT Infrastructure Manager

at Africashore
Location Dar es Salaam, Tanzania, United Republic of
Date Posted July 18, 2023
Category IT / Information Technology
Management
Job Type Full-time
Currency TZS

Description

We are looking for an IT Infrastructure Manager (M/F) for our client, a multinational IT services company.

 

Mission:

 

  • Managing the portfolio of technical projects, combining national and/or regional and/or international initiatives.
  • Working closely with other managers and the IT Director.
  • Optimising and managing the associated costs and budgets and the administrative follow-up of investments and expenses with the IT Department.
  • Implementing IT asset management: servers, network equipment, workstations, warehouse terminals, printers, licences and telephones.
  • Keeping a technology watch and defining development options.
  • Managing the supervision and maintenance in operational condition of infrastructures, solutions and services.
  • Implementing service-oriented incident management.
  • Participating in defining the security policy and deploying best practices and cyber security measures.
  • Drawing up budgets, proposing solutions to improve the quality of service and the technical development of the infrastructure.
  • Assuming final responsibility for the systems implemented.
  • Working with the various IT functional departments and interacting directly with partner organisations.
  • Monitoring contracts with IT service providers, coordinating calls for tender, negotiations and renewals.
  • Communicating needs, defining expectations, taking autonomous decisions and ensuring that deadlines are met.
  • Working with end-users, Group management, technical resources and partner organisations to define and develop support processes.
  • Manage the team, including performance appraisal, personal development and career progression.
  • To instil a culture of continuous improvement in the team.

Required profile for job ad : IT Infrastructure Manager (M/F)

  • Bachelor’s degree in Computer Science or related
  • 5+ years' experience as an IT Infrastructure Manager with a strong managerial dimension.
  • Solid operational knowledge and recognised expertise in infrastructure, project and team management.
  • Experience in supporting IT infrastructure environments.
  • Mastery of Microsoft, Linux, Unix systems, etc.
  • Knowledge of different operating systems.
  • Experience with (but not limited to) LAN/WAN network infrastructure, VoIP and systems (Windows Server, Vmware, Simplivity), firewalls, Microsoft Office, Service Now, Office365, Active Directory, etc.
  • Knowledge of networks Firewall, VPN, VLAN, Routing, etc.
  • Flexibility and agility in critical thinking and decision-making.
  • Good knowledge of the functionalities and architecture of information systems.
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