IT Infrastructure Manager
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | July 18, 2023 |
Category | IT / Information Technology Management |
Job Type | Full-time |
Currency | TZS |
Description
We are looking for an IT Infrastructure Manager (M/F) for our client, a multinational IT services company.
Mission:
- Managing the portfolio of technical projects, combining national and/or regional and/or international initiatives.
- Working closely with other managers and the IT Director.
- Optimising and managing the associated costs and budgets and the administrative follow-up of investments and expenses with the IT Department.
- Implementing IT asset management: servers, network equipment, workstations, warehouse terminals, printers, licences and telephones.
- Keeping a technology watch and defining development options.
- Managing the supervision and maintenance in operational condition of infrastructures, solutions and services.
- Implementing service-oriented incident management.
- Participating in defining the security policy and deploying best practices and cyber security measures.
- Drawing up budgets, proposing solutions to improve the quality of service and the technical development of the infrastructure.
- Assuming final responsibility for the systems implemented.
- Working with the various IT functional departments and interacting directly with partner organisations.
- Monitoring contracts with IT service providers, coordinating calls for tender, negotiations and renewals.
- Communicating needs, defining expectations, taking autonomous decisions and ensuring that deadlines are met.
- Working with end-users, Group management, technical resources and partner organisations to define and develop support processes.
- Manage the team, including performance appraisal, personal development and career progression.
- To instil a culture of continuous improvement in the team.
Required profile for job ad : IT Infrastructure Manager (M/F)
- Bachelor’s degree in Computer Science or related
- 5+ years' experience as an IT Infrastructure Manager with a strong managerial dimension.
- Solid operational knowledge and recognised expertise in infrastructure, project and team management.
- Experience in supporting IT infrastructure environments.
- Mastery of Microsoft, Linux, Unix systems, etc.
- Knowledge of different operating systems.
- Experience with (but not limited to) LAN/WAN network infrastructure, VoIP and systems (Windows Server, Vmware, Simplivity), firewalls, Microsoft Office, Service Now, Office365, Active Directory, etc.
- Knowledge of networks Firewall, VPN, VLAN, Routing, etc.
- Flexibility and agility in critical thinking and decision-making.
- Good knowledge of the functionalities and architecture of information systems.