IT Help Desk Intern

at Jumla Africa
Location Arusha, Tanzania, United Republic of
Date Posted June 20, 2025
Category IT / Information Technology
Job Type Internship
Currency TZS

Description

JOB DETAILS:

KEY RESPONSIBILITIES

    • Training users on stock/sales software usage and best practices.
    • Technical Support users of web portals and mobile apps
    • Solve raised tickets on portal.
    • Report bugs and test new app updates.
    • Ensure all IT infrastructure is running well including CCTV, call center and network, etc
    • Any task assigned by supervisor

QUALIFICATIONS

  • Bachelor Degree or Diploma in IT,  Computer science, computer engineering, or any other related field
  • Good communication skills
  • Good analytical and problem-solving abilities.
  • Willingness to learn and take initiative.
  • Ability to work under supervision and as part of a team
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